Questo articolo è disponibile anche in:

Many professionals we work with have spent years studying English. 

They know the grammar rules. 

They’ve learned extensive vocabulary. 

They’ve attended courses, completed exercises, and passed exams. 

And yet, when it comes to real work situations — leading a meeting, presenting to senior stakeholders, managing a difficult conversation — they still don’t feel confident or effective. 

So, what’s going wrong?

---

The Problem is WHAT they are focusing on! 

---

Traditional language learning places a strong emphasis on accuracy and correctness: 

• Getting the grammar right 
• Choosing the perfect word 
• Avoiding mistakes 
• Producing “correct” sentences 

This approach makes sense in an academic context. But in the workplace, it creates a problem. 

Professionals become so focused on getting things right that they struggle to: 

• Speak with authority 
• Think clearly under pressure 
• Adapt their message to the situation 
• Take control of real interactions 

They hesitate. They overthink. They second-guess themselves. 

And crucially, they don’t practice the actual tasks they need to perform at work. 

---

Communication at Work is NOT an Academic Exercise 

---

In real professional settings, communication is: Fast, Imperfect, Context-driven, and Influenced by hierarchy, culture, and pressure 

There is rarely one “correct” way to say something. 

What matters is whether your message is clear, appropriate for the audience, credible, and effective. 

You don’t build those skills by studying language in isolation. 

You build them by doing the work itself. 

---

At TLG, we take a different approach. 

---

Instead of asking learners to study English in theory, we ask them to perform the communication tasks they face in real life, such as:  

• Running meetings
• Presenting data
• Managing disagreement
• Communicating across cultures
• Negotiating outcomes

Learning happens inside the task. 

Learners: 

1. Perform a realistic task 
2. Receive targeted feedback 
3. Repeat the task with clearer focus 
4. Progress step by step 

This shifts attention away from “getting it right” and towards communicating with clarity, authority, and intent. 

---

From Correctness to Confidence 

---

When learners stop chasing perfection, something changes. 

They: 

• Speak more decisively 
• Focus on outcomes, not mistakes 
• Build confidence through repetition 
• Develop communication habits that transfer directly to work 

The role of the trainer is not to correct every error, but to guide progression — helping learners identify where to focus next and how to improve strategically. 

This is how communication skills are built by: doing, reflecting, refining, and repeating 

The real goal: communication that performs 

Fluency is not the end goal. 

Performance is. 

When learning is aligned with real tasks, progress becomes visible — not just in sessions, but in day-to-day work. 

And that’s when communication training starts to deliver real value.