More than the sum of its parts

We believe strongly in the importance of teamwork and reciprocal cross-fertilisation.

Each member of the TLG team has a wealth of specific skills, expertise and knowledge, the result of continuing education, previous work experience and strong personal interests.

Each member of our team brings added value, but it is through collaboration and communication that we are able to achieve our shared goals.

How do we help you achieve your business goals?

Our team is made up of professionals with strong academic and professional backgrounds in finance, insurance, banking and more. Each TLG member has completed advanced academic studies and has prior work experience in these industries.

This means we have real knowledge of practices and procedures in these spheres, as well as a thorough understanding of market processes and trends.

Not only native speakers

We are here to help you improve your effectiveness in all aspects of your work that require the use of English. Our TLG team is made up of a wide range of professionals including account managers, trainers, translators, interpreters, writers, editors, psychologists and coaches.

Our Reflex Learning method adopts an interdisciplinary approach that draws on fields like coaching, psychology and mindfulness to provide you with all the support and assistance you need to achieve real business results and address multiple situations.

● Our account managers are on hand to listen to your business needs and work with you to design the solution that best suits your requirements.
● Our trainers will help you improve your language and communication skills in English and beyond.
● Our translators and interpreters can help you with everything from translating documents to attending international meetings.
● Our writers and editors are ready to work with you to produce high-quality texts directly in English and proofread your writing to ensure accuracy and clarity.
● Our psychologists and coaches can provide psychological and motivational support to assist you with the challenges of working in an international environment.

What unites us?

A single shared method

Ongoing training for trainers on the same platform used for our clients’ training.

English native speakers

We come from different countries and backgrounds, so we can prepare you for any international working scenario.

Know-how

Advanced academic backgrounds and prior work experience in leadership roles in the industries in which we operate.

Client-centred

Passion for teaching and client-centred coaching.

Digital and paperless vocation

In every aspect of our work we are committed to being green friendly and cutting our environmental footprint as much as possible.

We also encourage our clients to adopt these values as far as possible.

To win the Champions League, a coach chooses certain players for the starting lineup. To avoid relegation in the Championship, a different starting lineup will be selected.
Players are selected depending on the goal. This is no secret.
As such, our team is made up of thorough professionals with different skills and characteristics so we are ready if your goals change.

Zoe Flaherty

FOUNDING DIRECTOR

With more than 25 years of international business experience, she holds degrees in Banking and Finance and Philosophy of Art. Zoe is also certified in the Psychology of Bilingualism and founded TLG in 2010 to provide an innovative approach to English language training for professionals.

Daniele Del Gener

Managing Director

Senior Executive with over 25 years of international ICT experience. He has held CFO and Director of Operations positions in companies such as Microsoft and Hewlett Packard, both in Italy and Europe.

Jessica Maxwell

TRAINER

She worked for Cambridge English as an examiner and trainer. She runs exam preparation and Business English courses and is an experienced ELT manager and writer. At TLG, her educational expertise are the basis of her customised approach to one-on-one lessons.

Hendrina Van Schalkwyk

TRAINER

She holds a Bachelor's degree in Biotechnology, Environmental Science and Law and a TEFL certificate. She used to work as an engineer and teacher in the Middle East and Asia. As a TLG trainer, she is committed to providing a stimulating learning environment that always meets very demanding training standards.

Esteban Lentini

TRAINER

He grew up in Sydney and is fluent in English, Spanish and Italian, with CELTA certification as well. He spent more than 25 years with British American Tobacco, holding senior positions in Europe and Asia. Drawing on his wealth of experience, Esteban shares his passion for learning English language skills with TLG students, ensuring high quality training in written and spoken Business English.

Jaqi Pierrot

TRAINER

She was born in the UK but grew up in a South African family and inherited a French name. A graduate of Stellenbosch University in South Africa, she is CELTA and TEFL (level 5) certified and has extensive business experience in supply chains and retail. Her lessons at TLG are engaging, with constructive feedback and constant focus on student progress.

Caroline Churchill

TRAINER

She has a Bachelor's degree in Literature, a Master's degree in Building Conservation Science and a TEFL qualification. Her experience in the real estate industry includes the management of heritage assets for public and private organisations in the UK. At TLG, she uses her energy and passion as an English teacher to work with clients to achieve their professional goals.

Lara Pellegrini

TRAINER

Lara is a Business English Trainer, who brings extensive cross-cultural communication experience, holding a Bachelor's in Communications and a TEFL qualification. With 25 years of experience spanning corporate America, America and European start-ups, she offers valuable insights into English communication across cultures and excels in teaching effective business English writing and speaking skills.

Nicky Frobisher

CERTIFIED COACH

Specialising in leadership, management and business coaching, she is originally from Wales but now lives in Windsor. She started on the professional ladder in IT with IBM, Procter & Gamble, SG Warburg and Chase Manhattan Bank, but soon moved into education. With a broad understanding of different leadership models, she adapts her style to the needs of TLG clients.

Ben Cruschcov

TRAINER

He specialises in all forms of writing and has a background as a manager in retail and real estate consultancy. Passionate about teaching, he studied education and screenwriting, and has a Master's degree from Bath University. At TLG, he uses a flexible, customised approach to facilitating English learning.

Pamela Fries

TRAINER

Pamela was born and raised in New York City. She holds a degree in Speech and Language Therapy and a CELTA in Teaching English to Adults. She has been teaching in Milan since 2006, with a focus on pronunciation and intonation. She also works with TLG to help consultants and professionals improve business presentations and MBA candidates write and revise essays.

Rose Antoine

TRAINER

A science graduate with honours and TESOL/TEFL qualified, Rose has over 15 years' experience as a senior manager in a variety of international industries and on top-end cruise ships. At TLG, she draws on this experience to motivate students and teach English applied to the required contexts.

Ewan Swain

TRAINER

A native of the English Midlands, he studied English & Education before graduating with a Bachelor of Arts degree. He worked in digital marketing at Microsoft in London for 4 years, focusing on data analytics and training. He now teaches, combining his business experience with a high-level background with pan-European clients.

Catherine Kerr

TRAINER

A graduate in Business Administration with a post-graduate specialisation in French and a TEFL qualification, She has experience of teaching in companies, specialising in law, finance and marketing. Before moving to Italy, she worked in the Middle East for Ernst & Young and in London as a sales and marketing manager for a training company.

Simona Redaelli

OFFICE MANAGER

With over 8 years of administrative experience, she specialises in budget analysis and is a qualified ISO 9001 and ISO 14001 auditor. Simona manages the operations of an expanding group of companies.

Aisling Sullivan

TRAINER

She has an honours degree in Interactive Media and a TEFL qualification as well as extensive experience in the arts. She specialises in Executive Business English communication courses for ICT, finance, legal, media and retail companies. At TLG, she helps clients with international videoconferencing, presentations, writing and intercultural communication.

George Cleary

TRAINER

He graduated from the University of London with a Bachelor of Arts degree with majors in Politics, Philosophy and History. With over 25 years' experience in education and business, he has worked with companies at all levels, senior executives and government departments. His continued involvement in the business world influences his approach to teaching and delivers significant results.

Peter Eastland

ARTICULATION AND EXPRESSION COACH

With a background in acting and film, he has played various roles in theatre and television. During his time running the 'Fat Story Shop', he turned this background into educational theatre workshops. As an experiential learning consultant, he uses theatre to promote behavioural change in organisations. He teaches pronunciation and intonation at TLG.

Sarah Bisset

TRAINER

Sarah is an experienced Business English Trainer with TEFL certifications in General and Business English. Her professional background in psychology and publishing, coupled with industry experience, equips her to empower non-native professionals and enhance their business communication skills for career growth.

Catherine Buck

TRAINER

With a background as a financial analyst, she transitioned into equity analysis at Reuters. Her experience enables her to not only excel as a language trainer but also advise on presentations, report writing, negotiations, and impactful communication. Her passion for empowering learners and instilling confidence in English leads to successful outcomes.

Jocelyn Illingworth

TRAINER

Jocelyn is a skilled Business Trainer. Her qualifications include a Bachelor of Commerce degree, majoring in Economics, a TEFL course and also a Project Management diploma. She has worked in both the Finance and Education sectors for the past 15 years. She is passionate about education and the doors it opens for people. She is very focused on her students and helping them to obtain their goals.

Zoe Flaherty

FOUNDING DIRECTOR

Daniele Del Gener

Managing Director

Senior Executive with over 25 years of international ICT experience. He has held CFO and Director of Operations positions in companies such as Microsoft and Hewlett Packard, both in Italy and Europe.

Jessica Maxwell

TRAINER

Hendrina Van Schalkwyk

TRAINER

Esteban Lentini

TRAINER

Jaqi Pierrot

TRAINER

Caroline Churchill

TRAINER

Lara Pellegrini

TRAINER

Nicky Frobisher

CERTIFIED COACH

Ben Cruschcov

TRAINER

Pamela Fries

TRAINER

Rose Antoine

TRAINER

Ewan Swain

TRAINER

Catherine Kerr

TRAINER

Simona Redaelli

OFFICE MANAGER

With over 8 years of administrative experience, she specialises in budget analysis and is a qualified ISO 9001 and ISO 14001 auditor. Simona manages the operations of an expanding group of companies.

DECADES OF EXPERIENCE AND AN INTERNATIONAL TEAM

About us

More than the sum of its parts

How do we help you achieve your business goals?

Not only native speakers

What unites us?

A single shared method

English native speakers

Know-how

Client-centred

Digital and paperless vocation

Zoe Flaherty

FOUNDING DIRECTOR

Daniele Del Gener

Managing Director

Jessica Maxwell

TRAINER

Hendrina Van Schalkwyk

TRAINER

Esteban Lentini

TRAINER

Jaqi Pierrot

TRAINER

Caroline Churchill

TRAINER

Lara Pellegrini

TRAINER

Nicky Frobisher

CERTIFIED COACH

Ben Cruschcov

TRAINER

Pamela Fries

TRAINER

Rose Antoine

TRAINER

Ewan Swain

TRAINER

Catherine Kerr

TRAINER

Simona Redaelli

OFFICE MANAGER

Aisling Sullivan

TRAINER

George Cleary

TRAINER

Peter Eastland

ARTICULATION AND EXPRESSION COACH

Sarah Bisset

TRAINER

Catherine Buck

TRAINER

Jocelyn Illingworth

TRAINER

Zoe Flaherty

FOUNDING DIRECTOR

Daniele Del Gener

Managing Director

Jessica Maxwell

TRAINER

Hendrina Van Schalkwyk

TRAINER

Esteban Lentini

TRAINER

Jaqi Pierrot

TRAINER

Caroline Churchill

TRAINER

Lara Pellegrini

TRAINER

Nicky Frobisher

CERTIFIED COACH

Ben Cruschcov

TRAINER

Pamela Fries

TRAINER

Rose Antoine

TRAINER

Ewan Swain

TRAINER

Catherine Kerr